diff --git a/lib/api/tickets.ts b/lib/api/tickets.ts
index cda5a33..c5b13c7 100644
--- a/lib/api/tickets.ts
+++ b/lib/api/tickets.ts
@@ -1,17 +1,95 @@
-import { CreateTicketRequest, CreateTicketResponse } from "../model/ticket";
 import { makeRequest } from "./makeRequest";
+import type {
+    SendTicketMessageRequest,
+    CreateTicketResponse,
+    SendFileResponse,
+    CreateTicketRequest
+} from "../model/ticket";
 
 
-export function createTicket({ url, body, useToken = true }: {
-    url: string;
-    body: CreateTicketRequest;
-    useToken?: boolean;
-}): Promise<CreateTicketResponse> {
-    return makeRequest({
-        url,
-        method: "POST",
-        useToken,
-        body,
-        withCredentials: true,
-    });
-}
\ No newline at end of file
+const apiUrl = `${process.env.REACT_APP_DOMAIN}/heruvym/v1.0.0`;
+
+export const sendTicketMessage = async ({
+    ticketId,
+    message,
+    systemError
+}: {
+    ticketId: string,
+    message: string,
+    systemError: boolean
+}): Promise<[null, unknown?]> => {
+    try {
+        const sendTicketMessageResponse = await makeRequest<
+            SendTicketMessageRequest,
+            null
+        >({
+            url: `${apiUrl}/send`,
+            method: "POST",
+            useToken: true,
+            body: { ticket: ticketId, message: message, lang: "ru", files: [], System: systemError },
+
+        });
+
+        return [sendTicketMessageResponse];
+    } catch (nativeError) {
+        return [null, nativeError];
+    }
+};
+
+export const shownMessage = async (id: string): Promise<[null, unknown?]> => {
+    try {
+        const shownMessageResponse = await makeRequest<{ id: string }, null>({
+            url: `${apiUrl}/shown`,
+            method: "POST",
+            useToken: true,
+            body: { id },
+        });
+
+        return [shownMessageResponse];
+    } catch (nativeError) {
+
+        return [null, nativeError];
+    }
+};
+
+export const sendFile = async (
+    ticketId: string,
+    file: File,
+): Promise<[SendFileResponse | null, unknown?]> => {
+    try {
+        const body = new FormData();
+
+        body.append(file.name, file);
+        body.append("ticket", ticketId);
+
+        const sendResponse = await makeRequest<FormData, SendFileResponse>({
+            method: "POST",
+            url: `${apiUrl}/sendFiles`,
+            body,
+        });
+
+        return [sendResponse];
+    } catch (nativeError) {
+        return [null, nativeError];
+    }
+};
+
+
+
+export const createTicket = async (
+    message: string,
+    useToken: boolean,
+    systemError: boolean
+): Promise<[CreateTicketResponse | null, unknown?]> => {
+    try {
+        const createdTicket = await makeRequest<CreateTicketRequest, CreateTicketResponse>({
+            url: `${process.env.REACT_APP_DOMAIN}/heruvym/v1.0.0/create`,
+            body: { Title: "Unauth title", Message: message, System: systemError },
+            useToken,
+        });
+
+        return [createdTicket];
+    } catch (nativeError) {
+        return [null, nativeError];
+    }
+};
diff --git a/lib/model/ticket.ts b/lib/model/ticket.ts
index ed5079a..63dc4c3 100644
--- a/lib/model/ticket.ts
+++ b/lib/model/ticket.ts
@@ -3,7 +3,7 @@
 export interface CreateTicketRequest {
     Title: string;
     Message: string;
-    System?: boolean;
+    System: boolean
 }
 
 export interface CreateTicketResponse {
@@ -16,6 +16,7 @@ export interface SendTicketMessageRequest {
     ticket: string;
     lang: string;
     files: string[];
+    System?: boolean;
 }
 
 export type TicketStatus = "open";
@@ -67,3 +68,7 @@ export interface GetMessagesRequest {
 }
 
 export type GetMessagesResponse = TicketMessage[];
+
+export type SendFileResponse = {
+    message: string;
+};
\ No newline at end of file
diff --git a/package.json b/package.json
index 7806254..2f3c504 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
     "name": "@frontend/kitui",
-    "version": "1.0.108",
+    "version": "1.0.109",
     "description": "test",
     "main": "./dist/index.js",
     "module": "./dist/index.js",