export interface CreateTicketRequest {
    Title: string;
    Message: string;
};

export interface CreateTicketResponse {
    Ticket: string;
};

export interface SendTicketMessageRequest {
    message: string;
    ticket: string;
    lang: string;
    files: string[];
};

export type TicketStatus = "open";

export interface Ticket {
    id: string;
    user: string;
    sess: string;
    ans: string;
    state: string;
    top_message: TicketMessage;
    title: string;
    created_at: string;
    updated_at: string;
    rate: number;
};

export interface TicketMessage {
    id: string;
    ticket_id: string;
    user_id: string,
    session_id: string;
    message: string;
    files: string[],
    shown: { [key: string]: number; },
    request_screenshot: string,
    created_at: string;
};