openapi: 3.0.0
servers:
  - url: http://localhost:8000/support
info:
  description: ''
  version: 1.0.0
  title: Heruvym
paths:
  /create:
    post:
      summary: Метод для создания тикета
      security:
        - bearer_in_cookie: []
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Ticket:
                    type: string
                    example: c2fekjcobibtq7akknog
                  Sess:
                    type: string
                    example: fasdjklj2lz
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - Title
                - Message
              properties:
                Title:
                  type: string
                  example: test ticket title
                Message:
                  type: string
                  example: test ticket message
  /subscribe:
    get:
      summary: SSE метод для подписывания на изменения по всем тикетам доступным пользователю
      security:
        - bearer_in_query: []
      responses:
        '200':
          description: Default response
          headers:
            Content-Type:
              schema:
                type: string
                example: "text/event-stream"
                enum:
                  - "text/event-stream"
            Cache-Control:
              schema:
                type: string
                example: "no-cache"
                enum:
                  - "no-cache"
            Connection:
              schema:
                type: string
                example: "keep-alive"
                enum:
                  - "keep-alive"
          content:
            application/json:
              schema:
                $ref: "#/components/schemas/Ticket"
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '424':
          $ref: "#/components/responses/FailedDependency"
  /ticket:
    get:
      summary: SSE метод для подписки на сообщения из одного тикета
      security:
        - bearer_in_query: []
      parameters:
        - in: query
          name: "ticket"
          example: "dfajrkletj234poijnmflzxcwerasdkjcmpl"
      responses:
        '200':
          description: Default response
          headers:
            Content-Type:
              schema:
                type: string
                example: "text/event-stream"
                enum:
                  - "text/event-stream"
            Cache-Control:
              schema:
                type: string
                example: "no-cache"
                enum:
                  - "no-cache"
            Connection:
              schema:
                type: string
                example: "keep-alive"
                enum:
                  - "keep-alive"
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Message'
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '424':
          $ref: "#/components/responses/FailedDependency"
  /send:
    post:
      summary: Метод для отправки сообщения в тикет
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - message
                - TicketID
                - lang
              properties:
                message:
                  type: string
                  example: "test ticket message"
                TicketID:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                lang:
                  type: string
                  example: "ru"
                files:
                  type: array
                  items:
                    type: string
                    example: "idoffile"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /requestScreensot:
    post:
      summary: Метод для реквеста скриншота
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - TicketID
                - Lang
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                lang:
                  type: string
                  example: "ru"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /sendFiles:
    post:
      summary: Метод для отправки файлов
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                fileName:
                  type: string
                  format: binary
                ticket:
                  type: string
                  example: "4145mgfioasdfgt9845"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: "4518u035u13fjopq0"
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /sendSC:
    post:
      summary: Метод для отправки файлов SC
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                fileName:
                  type: string
                  format: binary
                ticket:
                  type: string
                  example: "4145mgfioasdfgt9845"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: "4518u035u13fjopq0"
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /getTickets:
    post:
      summary: Метод для получения тикетов с пагинацией
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                amt:
                  type: integer
                  example: 10
                  description: Количество тикетов на странице
                page:
                  type: integer
                  example: 1
                  description: Страница
                srch:
                  type: string
                  example: "test"
                  description: Поисковый запрос
                status:
                  type: string
                  example: "open"
                  description: Статус тикета
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Data:
                    type: array
                    items:
                      $ref: "#/components/schemas/Ticket"
                  Count:
                    type: integer
                    example: 10
                    description: Количество найденных тикетов по поисковому запросу
        '204':
          description: No content
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /getMessages:
    post:
      summary: Метод для получения сообщений тикета с пагинацией
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                amt:
                  type: integer
                  example: 10
                page:
                  type: integer
                  example: 1
                srch:
                  type: string
                  example: "test"
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: "#/components/schemas/Message"
        '204':
          description: No content
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /pick:
    post:
      summary: Подхватывание сотрудником диалога
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /delegate:
    post:
      summary: Передача тикета другому сотруднику
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                answerer:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /vote:
    post:
      summary: Метод для оценки полезности ответа
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                rate:
                  type: string
                  example: "5"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /close:
    post:
      summary: Метод для закрытия тикета
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Ticket:
                    type: string
                    example: c2fekjcobibtq7akknog
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /account/pagination:
    get:
      summary: Получение информации об аккаунтах
      tags:
        - account
      description: Получение список аккаунтов с пагинацией из БД
      parameters:
        - schema:
            type: number
          in: query
          name: page
          required: false
          description: номер страницы
        - schema:
            type: number
          in: query
          name: limit
          required: false
          description: Лимит количества аккаунтов (больше 100 не обрабатывается)
      responses:
        '200':
          description: Список аккаунтов
          content:
            application/json:
              schema:
                description: Список аккаунтов
                type: object
                properties:
                  accounts:
                    type: array
                    description: Массив аккаунтов
                    items:
                      description: Аккаунт
                      type: object
                      properties:
                        _id:
                          type: string
                        userId:
                          type: string
                        nickname:
                          type: string
                        avatar:
                          type: string
                        role:
                          type: string
                        isDeleted:
                          type: boolean
                        createdAt:
                          type: string
                          format: date-time
                        updatedAt:
                          type: string
                          format: date-time
                        deletedAt:
                          type: string
                          format: date-time
                      examples:
                        - _id: 807f1f77bcf81cd799439011
                          userId: 507f1f77bcf86cd799439011
                          nickname: Ivanov Ivan Ivanovich
                          avatar: /media/avatar/default-avatar.jpg
                          role: user
                          isDeleted: false
                          createdAt: '2017-07-21T17:32:28Z'
                          updatedAt: '2017-07-21T17:32:28Z'
                        - _id: 807f1f77bcf81cd799439011
                          userId: 507f1f77bcf86cd799439011
                          nickname: Ivanov Ivan Ivanovich
                          avatar: /media/avatar/default-avatar.jpg
                          role: user
                          isDeleted: true
                          createdAt: '2017-07-21T17:32:28Z'
                          updatedAt: '2019-04-14T15:32:15Z'
                          deletedAt: '2021-08-17T13:23:44Z'
                  totalPages:
                    type: number
              example:
                totalPages: 10
                accounts:
                  - _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                  - _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
  /account/{userId}:
    get:
      summary: Получение информации об аккаунте
      tags:
        - account
      description: Получение аккаунта по ID
      parameters:
        - schema:
            type: string
          in: path
          name: userId
          required: true
          description: ID пользователя
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
    delete:
      summary: Удаление аккаунта по ID
      tags:
        - account
      description: Помечает аккаунт удалённым, но не удаляет его из БД
      parameters:
        - schema:
            type: string
          in: path
          name: userId
          required: true
          description: ID пользователя
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/:
    get:
      summary: Получение информации об аккаунте
      tags:
        - account
      description: Получение информации об аккаунте через токен доступа
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
    post:
      summary: Создание аккаунта
      tags:
        - account
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
        '409':
          description: Conflict
          content:
            application/json:
              schema:
                type: object
                description: Conflict
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 409
                error: Conflict
                message: account already exist
    delete:
      summary: Удаление аккаунта
      tags:
        - account
      description: Помечает аккаунт удалённым, но не удаляет его из БД
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/restore:
    post:
      summary: Восстановление аккаунта
      tags:
        - account
      description: Восстанавливает аккаунт, который не был удалён окончательно
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/role:
    patch:
      summary: Присвоение роли пользователя
      tags:
        - account
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - userId
                - role
              properties:
                userId:
                  type: string
                  description: ID пользователя
                role:
                  type: string
                  description: название роли
        required: true
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/avatar:
    patch:
      summary: Присвоение аватарки пользователя
      tags:
        - account
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - userId
                - avatar
              properties:
                userId:
                  type: string
                  description: ID пользователя
                avatar:
                  type: string
                  description: путь до аватарки
        required: true
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/nickname:
    patch:
      summary: Присвоение никнейма пользователя
      tags:
        - account
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - userId
                - role
              properties:
                userId:
                  type: string
                  description: ID пользователя
                nickname:
                  type: string
                  description: никнейм
        required: true
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/delete:
    delete:
      summary: Удаление аккаунта
      tags:
        - account
      description: Удаляет аккаунт из БД окончательно
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
  /account/delete/{userId}:
    delete:
      summary: Удаление аккаунта по ID
      tags:
        - account
      description: Удаляет аккаунт из БД окончательно
      parameters:
        - schema:
            type: string
          in: path
          name: userId
          required: true
          description: ID пользователя
      security:
        - bearer: [ ]
      responses:
        '200':
          description: Аккаунт
          content:
            application/json:
              schema:
                description: Аккаунт
                type: object
                properties:
                  _id:
                    type: string
                  userId:
                    type: string
                  nickname:
                    type: string
                  avatar:
                    type: string
                  role:
                    type: string
                  isDeleted:
                    type: boolean
                  createdAt:
                    type: string
                    format: date-time
                  updatedAt:
                    type: string
                    format: date-time
                  deletedAt:
                    type: string
                    format: date-time
              examples:
                example1:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: false
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2017-07-21T17:32:28Z'
                example2:
                  value:
                    _id: 807f1f77bcf81cd799439011
                    userId: 507f1f77bcf86cd799439011
                    nickname: Ivanov Ivan Ivanovich
                    avatar: /media/avatar/default-avatar.jpg
                    role: user
                    isDeleted: true
                    createdAt: '2017-07-21T17:32:28Z'
                    updatedAt: '2019-04-14T15:32:15Z'
                    deletedAt: '2021-08-17T13:23:44Z'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                description: Bad Request
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 400
                error: Bad Request
                message: invalid user id
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                description: Unauthorized
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 401
                error: Unauthorized
                message: invalid token
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                description: Not Found
                properties:
                  statusCode:
                    type: integer
                  error:
                    type: string
                  message:
                    type: string
              example:
                statusCode: 404
                error: Not Found
                message: user not found
components:
  securitySchemes:
    bearer_in_cookie:
      type: apiKey
      name: Authorization
      in: cookie
      description: "Cookie Bearer JWT авторизация. Пример: 'Bearer gvrektljh23nklje'"
    bearer_in_query:
      type: apiKey
      name: Authorization
      in: query
      description: "Query Bearer JWT авторизация. Пример: 'gvrektljh23nklje'"
  responses:
    ErrorOccurred:
      description: Error occurred
      content:
        text/plain:
          schema:
            type: string
            example: "SomeErrorOccurred"
    BadRequest:
      description: Bad request
      content:
        text/plain:
          schema:
            type: string
            example: "No title"
    MethodNotAllowed:
      description: Method not allowed
      content:
        text/plain:
          schema:
            type: string
            example: "No session"
    Unauthorized:
      description: Unauthorized
    FailedDependency:
      description: "Failed dependency"
      content:
        text/plain:
          schema:
            type: string
            example: "flushing is not allowed"
  schemas:
    Ticket:
      type: object
      properties:
        ID:
          type: string
          example: "f34512sdaf234"
        UserID:
          type: string
          example: "fw4ej5oi12mlfasd"
        SessionID:
          type: string
          example: "fajsdlkgj34589w0"
        AnswererID:
          type: string
          example: "ajrtopjnmklzweptik2"
        State:
          type: string
          example: "open"
          enum:
            - "open"
            - "closed"
            - "answer"
            - "wait"
        TopMessage:
          $ref: "#/components/schemas/Message"
        Title:
          type: string
          example: "Test title"
        CreatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
        UpdatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
        Rate:
          type: integer
          example: 1
    Message:
      type: object
      properties:
        ID:
          type: string
          example: "ZXC43n5klnzxlkcnfv34"
        TicketID:
          type: string
          example: "jSDwerkljm23mios9"
        UserID:
          type: string
          example: "flZmvlertjk6o453mlyhrty"
        SessionID:
          type: string
          example: "ASpZp3245dllASgmkldrjJI"
        Files:
          type: array
          items:
            type: string
            example: "iddoffile"
        Shown:
          type: object
          additionalProperties:
            type: integer
        CreatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
security:
  - bearer_in_cookie: []
  - bearer_in_query: []