openapi: 3.0.0
servers:
  - url: http://localhost:8000/support
info:
  description: ''
  version: 1.0.0
  title: Heruvym
paths:
  /create:
    post:
      summary: Метод для создания тикета
      security:
        - bearer_in_cookie: []
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Ticket:
                    type: string
                    example: c2fekjcobibtq7akknog
                  Sess:
                    type: string
                    example: fasdjklj2lz
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - Title
                - Message
              properties:
                Title:
                  type: string
                  example: test ticket title
                Message:
                  type: string
                  example: test ticket message
  /subscribe:
    get:
      summary: SSE метод для подписывания на изменения по всем тикетам доступным пользователю
      security:
        - bearer_in_query: []
      responses:
        '200':
          description: Default response
          headers:
            Content-Type:
              schema:
                type: string
                example: "text/event-stream"
                enum:
                  - "text/event-stream"
            Cache-Control:
              schema:
                type: string
                example: "no-cache"
                enum:
                  - "no-cache"
            Connection:
              schema:
                type: string
                example: "keep-alive"
                enum:
                  - "keep-alive"
          content:
            application/json:
              schema:
                $ref: "#/components/schemas/Ticket"
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '424':
          $ref: "#/components/responses/FailedDependency"
  /ticket:
    get:
      summary: SSE метод для подписки на сообщения из одного тикета
      security:
        - bearer_in_query: []
      responses:
        '200':
          description: Default response
          headers:
            Content-Type:
              schema:
                type: string
                example: "text/event-stream"
                enum:
                  - "text/event-stream"
            Cache-Control:
              schema:
                type: string
                example: "no-cache"
                enum:
                  - "no-cache"
            Connection:
              schema:
                type: string
                example: "keep-alive"
                enum:
                  - "keep-alive"
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Message'
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '424':
          $ref: "#/components/responses/FailedDependency"
  /send:
    post:
      summary: Метод для отправки сообщения в тикет
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
                - message
                - TicketID
                - lang
              properties:
                message:
                  type: string
                  example: "test ticket message"
                TicketID:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                lang:
                  type: string
                  example: "ru"
                files:
                  type: array
                  items:
                    type: string
                    example: "idoffile"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /getTickets:
    post:
      summary: Метод для получения тикетов с пагинацией
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                amt:
                  type: integer
                  example: 10
                  description: Количество тикетов на странице
                page:
                  type: integer
                  example: 1
                  description: Страница
                srch:
                  type: string
                  example: "test"
                  description: Поисковый запрос
                status:
                  type: string
                  example: "open"
                  description: Статус тикета
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Data:
                    type: array
                    items:
                      $ref: "#/components/schemas/Ticket"
                  Count:
                    type: integer
                    example: 10
                    description: Количество найденных тикетов по поисковому запросу
        '204':
          description: No content
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
        '500':
          $ref: "#/components/responses/ErrorOccurred"
  /getMessages:
    post:
      summary: Метод для получения сообщений тикета с пагинацией
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                amt:
                  type: integer
                  example: 10
                page:
                  type: integer
                  example: 1
                srch:
                  type: string
                  example: "test"
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: "#/components/schemas/Message"
        '204':
          description: No content
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /pick:
    post:
      summary: Подхватывание сотрудником диалога
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /delegate:
    post:
      summary: Передача тикета другому сотруднику
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                answerer:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /vote:
    post:
      summary: Метод для оценки полезности ответа
      security:
        - bearer_in_cookie: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
                rate:
                  type: string
                  example: "5"
      responses:
        '200':
          description: Default response
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
  /close:
    post:
      summary: Метод для закрытия тикета
      security:
        - bearer_in_cookie: [ ]
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                ticket:
                  type: string
                  example: "c2fekjcobibtq7akknog"
      responses:
        '200':
          description: Default response
          content:
            application/json:
              schema:
                type: object
                properties:
                  Ticket:
                    type: string
                    example: c2fekjcobibtq7akknog
        '400':
          $ref: "#/components/responses/BadRequest"
        '401':
          $ref: "#/components/responses/Unauthorized"
components:
  securitySchemes:
    bearer_in_cookie:
      type: apiKey
      name: Authorization
      in: cookie
      description: "Cookie Bearer JWT авторизация. Пример: 'Bearer gvrektljh23nklje'"
    bearer_in_query:
      type: apiKey
      name: Authorization
      in: query
      description: "Query Bearer JWT авторизация. Пример: 'gvrektljh23nklje'"
  responses:
    ErrorOccurred:
      description: Error occurred
      content:
        text/plain:
          schema:
            type: string
            example: "SomeErrorOccurred"
    BadRequest:
      description: Bad request
      content:
        text/plain:
          schema:
            type: string
            example: "No title"
    MethodNotAllowed:
      description: Method not allowed
      content:
        text/plain:
          schema:
            type: string
            example: "No session"
    Unauthorized:
      description: Unauthorized
    FailedDependency:
      description: "Failed dependency"
      content:
        text/plain:
          schema:
            type: string
            example: "flushing is not allowed"
  schemas:
    Ticket:
      type: object
      properties:
        ID:
          type: string
          example: "f34512sdaf234"
        UserID:
          type: string
          example: "fw4ej5oi12mlfasd"
        SessionID:
          type: string
          example: "fajsdlkgj34589w0"
        AnswererID:
          type: string
          example: "ajrtopjnmklzweptik2"
        State:
          type: string
          example: "open"
          enum:
            - "open"
            - "closed"
            - "answer"
            - "wait"
        TopMessage:
          $ref: "#/components/schemas/Message"
        Title:
          type: string
          example: "Test title"
        CreatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
        UpdatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
        Rate:
          type: integer
          example: 1
    Message:
      type: object
      properties:
        ID:
          type: string
          example: "ZXC43n5klnzxlkcnfv34"
        TicketID:
          type: string
          example: "jSDwerkljm23mios9"
        UserID:
          type: string
          example: "flZmvlertjk6o453mlyhrty"
        SessionID:
          type: string
          example: "ASpZp3245dllASgmkldrjJI"
        Files:
          type: array
          items:
            type: string
            example: "iddoffile"
        Shown:
          type: object
          additionalProperties:
            type: integer
        CreatedAt:
          type: string
          format: date-time
          example: "2017-07-21T17:32:28Z"
security:
  - bearer_in_cookie: []
  - bearer_in_query: []