diff --git a/package.json b/package.json
index 5f34f899..40c62754 100755
--- a/package.json
+++ b/package.json
@@ -6,7 +6,7 @@
     "@craco/craco": "^7.0.0",
     "@emotion/react": "^11.10.5",
     "@emotion/styled": "^11.10.5",
-    "@frontend/kitui": "^1.0.108",
+    "@frontend/kitui": "^1.0.109",
     "@frontend/squzanswerer": "^1.0.57",
     "@mui/icons-material": "^5.10.14",
     "@mui/material": "^5.10.14",
diff --git a/src/api/ticket.ts b/src/api/ticket.ts
index 5056dc64..44a1d393 100644
--- a/src/api/ticket.ts
+++ b/src/api/ticket.ts
@@ -15,47 +15,7 @@ type SendFileResponse = {
 
 const API_URL = `${process.env.REACT_APP_DOMAIN}/heruvym/v1.0.0`;
 
-export const sendTicketMessage = async (
-  ticketId: string,
-  message: string,
-  systemError: boolean
-): Promise<[null, string?]> => {
-  try {
-    const sendTicketMessageResponse = await makeRequest<
-      SendTicketMessageRequest,
-      null
-    >({
-      url: `${API_URL}/send`,
-      method: "POST",
-      useToken: true,
-      body: { ticket: ticketId, message: message, lang: "ru", files: [], system: systemError },
-      
-    });
 
-    return [sendTicketMessageResponse];
-  } catch (nativeError) {
-    const [error] = parseAxiosError(nativeError);
-
-    return [null, `Не удалось отправить сообщение. ${error}`];
-  }
-};
-
-export const shownMessage = async (id: string): Promise<[null, string?]> => {
-  try {
-    const shownMessageResponse = await makeRequest<{ id: string }, null>({
-      url: `${API_URL}/shown`,
-      method: "POST",
-      useToken: true,
-      body: { id },
-    });
-
-    return [shownMessageResponse];
-  } catch (nativeError) {
-    const [error] = parseAxiosError(nativeError);
-
-    return [null, `Не удалось прочесть сообщение. ${error}`];
-  }
-};
 
 export const sendFile = async (
   ticketId: string,
diff --git a/src/ui_kit/FloatingSupportChat/Chat.tsx b/src/ui_kit/FloatingSupportChat/Chat.tsx
index 28e17676..7ce80acd 100644
--- a/src/ui_kit/FloatingSupportChat/Chat.tsx
+++ b/src/ui_kit/FloatingSupportChat/Chat.tsx
@@ -40,7 +40,7 @@ interface Props {
   sx?: SxProps<Theme>;
   onclickArrow?: () => void;
   sendMessage: (a: string) => Promise<boolean>;
-  sendFile: (a: File | undefined) => Promise<true>;
+  sendFile: (a: File | undefined) => Promise<void>;
   greetingMessage: TicketMessage;
 }
 
diff --git a/src/ui_kit/FloatingSupportChat/FloatingSupportChat.tsx b/src/ui_kit/FloatingSupportChat/FloatingSupportChat.tsx
index c59aa418..1ee0ba3e 100644
--- a/src/ui_kit/FloatingSupportChat/FloatingSupportChat.tsx
+++ b/src/ui_kit/FloatingSupportChat/FloatingSupportChat.tsx
@@ -44,7 +44,7 @@ interface Props {
   handleChatClickClose: () => void;
   handleChatClickSwitch: () => void;
   sendMessage: (a: string) => Promise<boolean>;
-  sendFile: (a: File | undefined) => Promise<true>;
+  sendFile: (a: File | undefined) => Promise<void>;
   modalWarningType: string | null;
   setModalWarningType: any;
   greetingMessage: TicketMessage;
diff --git a/src/ui_kit/FloatingSupportChat/index.tsx b/src/ui_kit/FloatingSupportChat/index.tsx
index eb17a552..6b9e8c92 100644
--- a/src/ui_kit/FloatingSupportChat/index.tsx
+++ b/src/ui_kit/FloatingSupportChat/index.tsx
@@ -1,13 +1,15 @@
+import { useCallback, useEffect, useMemo, useState } from "react";
 import {
   TicketMessage,
+  createTicket,
+  shownMessage,
   useSSESubscription,
   useTicketMessages,
   useTicketsFetcher,
+  sendFile as sf
 } from "@frontend/kitui";
 import FloatingSupportChat from "./FloatingSupportChat";
 import { useUserStore } from "@root/user";
-import { useCallback, useEffect, useMemo, useState } from "react";
-import { sendTicketMessage, shownMessage } from "../../api/ticket";
 import { useSSETab } from "../../utils/hooks/useSSETab";
 import {
   addOrUpdateUnauthMessages,
@@ -21,7 +23,6 @@ import {
 } from "@root/ticket";
 import { enqueueSnackbar } from "notistack";
 import { parseAxiosError } from "@utils/parse-error";
-import { createTicket, sendFile as sendFileRequest } from "@api/ticket";
 import { selectSendingMethod } from "./utils";
 
 type ModalWarningType =
@@ -75,7 +76,7 @@ export default () => {
     const workingHoursMessage =
       "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
     const offHoursMessage =
-    "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
+      "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
     const date = new Date();
     const currentHourUTC = date.getUTCHours();
     const MscTime = 3; // Москва UTC+3;
@@ -122,7 +123,7 @@ export default () => {
       const message = parseAxiosError(error);
       if (message) enqueueSnackbar(message);
     },
-    onFetchStateChange: () => {},
+    onFetchStateChange: () => { },
     enabled: Boolean(user),
   });
 
@@ -192,25 +193,30 @@ export default () => {
 
   const sendMessage = async (messageField: string) => {
     if (!messageField || ticket.isMessageSending) return false;
-    
+
     setSseEnabled(true);
     setIsMessageSending(true);
 
-    let successful = await selectSendingMethod({messageField});
+    let successful = await selectSendingMethod({ messageField });
 
     setIsMessageSending(false);
     return successful;
   };
-  const sendFile = async (file: File) => {
-    if (file === undefined) return true;
+  const sendFile = async (file: File | undefined): Promise<void> => {
+    if (file === undefined) return;
 
     let ticketId = ticket.sessionData?.ticketId;
     if (!ticket.sessionData?.ticketId) {
-      const [data, createError] = await createTicket("", Boolean(user));
+      const [data, createError] = await createTicket({
+        message: "",
+        useToken: Boolean(user),
+        systemError: false
+      });
       ticketId = data?.Ticket;
 
       if (createError || !data) {
-        enqueueSnackbar(createError);
+        enqueueSnackbar(`Не удалось создать диалог ${parseAxiosError(createError)}`);
+        return;
       } else {
         setTicketData({ ticketId: data.Ticket, sessionId: data.sess });
       }
@@ -219,15 +225,16 @@ export default () => {
     }
 
     if (ticketId !== undefined) {
-      if (file.size > MAX_FILE_SIZE) return setModalWarningType("errorSize");
-
-      const [_, sendFileError] = await sendFileRequest(ticketId, file);
-
-      if (sendFileError) {
-        enqueueSnackbar(sendFileError);
+      if (file.size > MAX_FILE_SIZE) {
+        setModalWarningType("errorSize");
+        return;
       }
 
-      return true;
+      const [_, sendFileError] = await sf({ticketId, file});
+
+      if (sendFileError) {
+        enqueueSnackbar(`Не удалось отправить файл ${parseAxiosError(sendFileError)}`);
+      }
     }
   };
 
diff --git a/src/ui_kit/FloatingSupportChat/useTechnicalSupport.ts b/src/ui_kit/FloatingSupportChat/useTechnicalSupport.ts
index 21430c7e..e9f42cbe 100644
--- a/src/ui_kit/FloatingSupportChat/useTechnicalSupport.ts
+++ b/src/ui_kit/FloatingSupportChat/useTechnicalSupport.ts
@@ -1,7 +1,6 @@
-import { sendTicketMessage, shownMessage } from "@/api/ticket";
 import { useSSETab } from "@/utils/hooks/useSSETab";
 import { parseAxiosError } from "@/utils/parse-error";
-import { TicketMessage, createTicket, useSSESubscription, useTicketMessages, useTicketsFetcher, sendFile as sf } from "@frontend/kitui";
+import { TicketMessage, createTicket, useSSESubscription, useTicketMessages, useTicketsFetcher, sendFile as sf, sendTicketMessage, shownMessage } from "@frontend/kitui";
 
 import {
   addOrUpdateUnauthMessages,
@@ -17,7 +16,7 @@ import { enqueueSnackbar } from "notistack";
 import { useCallback, useEffect, useMemo, useState } from "react";
 
 interface Props {
-    userId?: string;
+  userId?: string;
 
 }
 
@@ -42,7 +41,7 @@ const ACCEPT_SEND_FILE_TYPES_MAP = [
   ".xlsx",
   ".csv",
 ] as const;
-export default ({ userId }:Props) => {
+export default ({ userId }: Props) => {
   const ticket = useTicketStore((state) => state[userId ? "authData" : "unauthData"]);
 
   const { isActiveSSETab, updateSSEValue } = useSSETab<TicketMessage[]>(
@@ -69,7 +68,7 @@ export default ({ userId }:Props) => {
     const workingHoursMessage =
       "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
     const offHoursMessage =
-    "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
+      "Здравствуйте, задайте ваш вопрос и наш оператор вам ответит в течение 10 минут";
     const date = new Date();
     const currentHourUTC = date.getUTCHours();
     const MscTime = 3; // Москва UTC+3;
@@ -116,7 +115,7 @@ export default ({ userId }:Props) => {
       const message = parseAxiosError(error);
       if (message) enqueueSnackbar(message);
     },
-    onFetchStateChange: () => {},
+    onFetchStateChange: () => { },
     enabled: Boolean(userId),
   });
 
@@ -190,15 +189,16 @@ export default ({ userId }:Props) => {
     let successful = false;
     setIsMessageSending(true);
     if (!ticket.sessionData?.ticketId) {
-      const [data, createError] = await createTicket(
-        messageField,
-        Boolean(userId),
-      );
+      const [data, createError] = await createTicket({
+        message: messageField,
+        useToken: Boolean(userId),
+        systemError: false
+      });
 
       if (createError || !data) {
         successful = false;
 
-        enqueueSnackbar(createError);
+        enqueueSnackbar(`Не удалось создать чат ${(createError)}`);
       } else {
         successful = true;
 
@@ -207,15 +207,16 @@ export default ({ userId }:Props) => {
 
       setIsMessageSending(false);
     } else {
-      const [_, sendTicketMessageError] = await sendTicketMessage(
-        ticket.sessionData?.ticketId,
-        messageField,
-      );
+      const [_, sendTicketMessageError] = await sendTicketMessage({
+        ticketId: ticket.sessionData?.ticketId,
+        message: messageField,
+        systemError: false
+      });
       successful = true;
 
       if (sendTicketMessageError) {
         successful = false;
-        enqueueSnackbar(sendTicketMessageError);
+        enqueueSnackbar(`Ошибка отправки сообщения ${parseAxiosError(sendTicketMessageError)}`);
       }
       setIsMessageSending(false);
     }
@@ -227,11 +228,15 @@ export default ({ userId }:Props) => {
 
     let ticketId = ticket.sessionData?.ticketId;
     if (!ticket.sessionData?.ticketId) {
-      const [data, createError] = await createTicket("", Boolean(userId));
+      const [data, createError] = await createTicket({
+        message: "",
+        useToken: Boolean(userId),
+        systemError: false
+      });
       ticketId = data?.Ticket;
 
       if (createError || !data) {
-        enqueueSnackbar(createError);
+        enqueueSnackbar(`Не удалось создать диалог ${parseAxiosError(createError)}`);
       } else {
         setTicketData({ ticketId: data.Ticket, sessionId: data.sess });
       }
@@ -242,7 +247,10 @@ export default ({ userId }:Props) => {
     if (ticketId !== undefined) {
       if (file.size > MAX_FILE_SIZE) return setModalWarningType("errorSize");
 
-      const [_, sendFileError] = await sf(ticketId, file);
+      const [_, sendFileError] = await sf({
+        ticketId,
+        file
+      });
 
       if (sendFileError) {
         enqueueSnackbar(sendFileError);
diff --git a/src/ui_kit/FloatingSupportChat/utils.ts b/src/ui_kit/FloatingSupportChat/utils.ts
index a603e348..87d80ca6 100644
--- a/src/ui_kit/FloatingSupportChat/utils.ts
+++ b/src/ui_kit/FloatingSupportChat/utils.ts
@@ -1,55 +1,55 @@
-import { sendTicketMessage } from "@/api/ticket";
 import { setTicketData, useTicketStore } from "@/stores/ticket";
 import { useUserStore } from "@root/user";
-import { createTicket, sendFile as sendFileRequest } from "@api/ticket";
 import { enqueueSnackbar } from "notistack";
+import { createTicket, sendTicketMessage } from "@frontend/kitui";
+import { parseAxiosError } from "@/utils/parse-error";
 
 interface SelectSendingMethod {
-    messageField: string;
-    isSnackbar?: boolean;
-    systemError?: boolean;
-  
-  }
-export const selectSendingMethod = async ({messageField, isSnackbar = true, systemError = false}: SelectSendingMethod) => {
-    console.log("click")
+  messageField: string;
+  isSnackbar?: boolean;
+  systemError?: boolean;
+
+}
+export const selectSendingMethod = async ({ messageField, isSnackbar = true, systemError = false }: SelectSendingMethod) => {
+  console.log("click")
   const user = useUserStore.getState().user?._id;
   const ticket = useTicketStore.getState()[user ? "authData" : "unauthData"];
   console.log(ticket)
 
   console.log("click 2")
   let successful = false;
-   if (!(window.location.hostname == 'localhost'  && systemError )) { //предупреждать о системных ошибках вне локалхост
-      if (!ticket.sessionData?.ticketId) {
-        console.log("autorisated 2")
-        const [data, createError] = await createTicket(
-          messageField,
-          Boolean(user),
-          false,
-        );
+  if (!(window.location.hostname == 'localhost' && systemError)) { //предупреждать о системных ошибках вне локалхост
+    if (!ticket.sessionData?.ticketId) {
+      console.log("autorisated 2")
+      const [data, createError] = await createTicket({
+        message: messageField,
+        useToken: Boolean(user),
+        systemError: false,
+      });
 
-        if (createError || !data) {
-          successful = false;
-
-          if (isSnackbar) enqueueSnackbar(createError);
-        } else {
-          successful = true;
-
-          setTicketData({ ticketId: data.Ticket, sessionId: data.sess });
-        }
+      if (createError || !data) {
+        successful = false;
 
+        if (isSnackbar) enqueueSnackbar(`Не удалось открыть диалог ${parseAxiosError(createError)}`);
       } else {
-        const [_, sendTicketMessageError] = await sendTicketMessage(
-          ticket.sessionData?.ticketId,
-          messageField,
-          false,
-        );
         successful = true;
 
-        if (sendTicketMessageError) {
-          successful = false;
-          if (isSnackbar) enqueueSnackbar(sendTicketMessageError);
-        }
+        setTicketData({ ticketId: data.Ticket, sessionId: data.sess });
       }
-   }
+
+    } else {
+      const [_, sendTicketMessageError] = await sendTicketMessage({
+        ticketId: ticket.sessionData?.ticketId,
+        message: messageField,
+        systemError: false,
+      });
+      successful = true;
+
+      if (sendTicketMessageError) {
+        successful = false;
+        if (isSnackbar) enqueueSnackbar(sendTicketMessageError);
+      }
+    }
+  }
   return successful;
 }
\ No newline at end of file
diff --git a/yarn.lock b/yarn.lock
index 00050294..8ed63d0c 100644
--- a/yarn.lock
+++ b/yarn.lock
@@ -1443,10 +1443,10 @@
   resolved "https://registry.yarnpkg.com/@floating-ui/utils/-/utils-0.2.9.tgz#50dea3616bc8191fb8e112283b49eaff03e78429"
   integrity sha512-MDWhGtE+eHw5JW7lq4qhc5yRLS11ERl1c7Z6Xd0a58DozHES6EnNNwUWbMiG4J9Cgj053Bhk8zvlhFYKVhULwg==
 
-"@frontend/kitui@^1.0.108":
-  version "1.0.108"
-  resolved "http://gitea.pena/api/packages/skeris/npm/%40frontend%2Fkitui/-/1.0.108/kitui-1.0.108.tgz#1bb609dfe07668b6fd9a7b8618c229e0bb609f1e"
-  integrity sha512-4DiF7GHX0RbBMZpFioclc3B87N+HrGLv1B3DveUCdHzukfxvFXyEKnRZQ4wYljO2A3FLSD9+4Dr6cSuZYw95OQ==
+"@frontend/kitui@^1.0.109":
+  version "1.0.109"
+  resolved "http://gitea.pena/api/packages/skeris/npm/%40frontend%2Fkitui/-/1.0.109/kitui-1.0.109.tgz#a9611e7b69dbd2bbc46e78c083d0442fc22bdcef"
+  integrity sha512-y6wzLDEWfTXMjL2gDucs/AzAc0fyh80aIbiokGz1ZgaHMR0XQhV2E/VqlUvK95VZRFO7UqnEaJofpY7iwSQjQA==
   dependencies:
     immer "^10.0.2"
     reconnecting-eventsource "^1.6.2"