import { TicketMessage, makeRequest, useSSESubscription, useTicketMessages, useTicketsFetcher, } from "@frontend/kitui"; import FloatingSupportChat from "./FloatingSupportChat"; import { useUserStore } from "@root/user"; import { useCallback, useEffect, useState } from "react"; import { sendTicketMessage, shownMessage } from "../../api/ticket"; import { useSSETab } from "../../utils/hooks/useSSETab"; import { addOrUpdateUnauthMessages, useTicketStore, setUnauthIsPreventAutoscroll, setUnauthTicketMessageFetchState, cleanAuthTicketData, setTicketData, } from "@root/ticket"; import { enqueueSnackbar } from "notistack"; import { getMessageFromFetchError } from "@utils/backendMessageHandler"; import { createTicket } from "@frontend/kitui"; import { setIsMessageSending } from "@root/ticket"; type ModalWarningType = | "errorType" | "errorSize" | "picture" | "video" | "audio" | "document" | null; const MAX_FILE_SIZE = 419430400; const ACCEPT_SEND_FILE_TYPES_MAP = [ ".jpeg", ".jpg", ".png", ".mp4", ".doc", ".docx", ".pdf", ".txt", ".xlsx", ".csv", ] as const; export default () => { const user = useUserStore((state) => state.user?._id); const ticket = useTicketStore( (state) => state[user ? "authData" : "unauthData"], ); const { isActiveSSETab, updateSSEValue } = useSSETab( "ticket", addOrUpdateUnauthMessages, ); const [modalWarningType, setModalWarningType] = useState(null); const [isChatOpened, setIsChatOpened] = useState(false); const handleChatClickOpen = () => { setIsChatOpened(true); }; const handleChatClickClose = () => { setIsChatOpened(false); }; const handleChatClickSwitch = () => { setIsChatOpened((state) => !state); }; useTicketsFetcher({ url: process.env.REACT_APP_DOMAIN + "/heruvym/getTickets", ticketsPerPage: 10, ticketApiPage: 0, onSuccess: (result) => { if (result.data?.length) { const currentTicket = result.data.find( ({ origin }) => !origin.includes("/support"), ); if (!currentTicket) { return; } setTicketData({ ticketId: currentTicket.id, sessionId: currentTicket.sess, }); } }, onError: (error: Error) => { const message = getMessageFromFetchError(error); if (message) enqueueSnackbar(message); }, onFetchStateChange: () => {}, enabled: Boolean(user), }); useTicketMessages({ url: process.env.REACT_APP_DOMAIN + "/heruvym/getMessages", isUnauth: true, ticketId: ticket.sessionData?.ticketId, messagesPerPage: ticket.messagesPerPage, messageApiPage: ticket.apiPage, onSuccess: useCallback((messages) => { addOrUpdateUnauthMessages(messages); }, []), onError: useCallback((error: Error) => { const message = getMessageFromFetchError(error); if (message) enqueueSnackbar(message); }, []), onFetchStateChange: setUnauthTicketMessageFetchState, }); useSSESubscription({ enabled: isActiveSSETab && Boolean(ticket.sessionData?.sessionId), url: process.env.REACT_APP_DOMAIN + `/heruvym/ticket?ticket=${ticket.sessionData?.ticketId}&s=${ticket.sessionData?.sessionId}`, onNewData: (ticketMessages) => { updateSSEValue(ticketMessages); addOrUpdateUnauthMessages(ticketMessages); }, onDisconnect: useCallback(() => { setUnauthIsPreventAutoscroll(false); }, []), marker: "ticket", }); useEffect(() => { cleanAuthTicketData(); }, [user]); useEffect(() => { if (isChatOpened) { const newMessages = ticket.messages.filter( ({ shown }) => shown?.me !== 1, ); newMessages.map(async ({ id }) => { await shownMessage(id); }); } }, [isChatOpened, ticket.messages]); const sendMessage = async (messageField: string) => { if (!messageField || ticket.isMessageSending) return false; let successful = false; setIsMessageSending(true); if (!ticket.sessionData?.ticketId) { try { const data = await createTicket({ url: process.env.REACT_APP_DOMAIN + "/heruvym/create", body: { Title: "Unauth title", Message: messageField, }, useToken: Boolean(user), }); successful = true; setTicketData({ ticketId: data.Ticket, sessionId: data.sess, }); } catch (error: any) { successful = false; const errorMessage = getMessageFromFetchError(error); if (errorMessage) enqueueSnackbar(errorMessage); } setIsMessageSending(false); } else { const [_, sendTicketMessageError] = await sendTicketMessage( ticket.sessionData?.ticketId, messageField, ); successful = true; if (sendTicketMessageError) { successful = false; enqueueSnackbar(sendTicketMessageError); } setIsMessageSending(false); } return successful; }; const sendFile = async (file: File) => { if (file === undefined) return true; // const isFileTypeAccepted = ACCEPT_SEND_FILE_TYPES_MAP.some( // fileType => file.name.toLowerCase().endsWith(fileType) // ); // if (!isFileTypeAccepted) return setModalWarningType("errorType"); console.log("тут ошибка", modalWarningType); let data; if (!ticket.sessionData?.ticketId) { try { data = await createTicket({ url: process.env.REACT_APP_DOMAIN + "/heruvym/create", body: { Title: "Unauth title", Message: "", }, useToken: Boolean(user), }); setTicketData({ ticketId: data.Ticket, sessionId: data.sess, }); } catch (error: any) { const errorMessage = getMessageFromFetchError(error); if (errorMessage) enqueueSnackbar(errorMessage); } setIsMessageSending(false); } const ticketId = ticket.sessionData?.ticketId || data?.Ticket; if (ticketId !== undefined) { if (file.size > MAX_FILE_SIZE) return setModalWarningType("errorSize"); try { const body = new FormData(); body.append(file.name, file); body.append("ticket", ticketId); await makeRequest({ url: process.env.REACT_APP_DOMAIN + "/heruvym/sendFiles", body: body, method: "POST", }); } catch (error: any) { const errorMessage = getMessageFromFetchError(error); if (errorMessage) enqueueSnackbar(errorMessage); } return true; } }; return ( ); };